Privacy Policy
Last updated: 28 June 2026
Illusion Maple Thicket respects the privacy of everyone who visits this website. This policy explains, in plain language, what information we collect, why we collect it, and how it is protected. We aim to gather no more than is genuinely useful, and to be clear with you about every step.
Data we collect
- ·Contact form details — name, email address, and any message you choose to send us, collected only when you submit the contact form.
- ·Technical and analytics data — general browsing information such as pages visited and approximate location, collected only if you accept analytics cookies.
- ·Legal basis — we process this information based on your consent (for cookies) or to respond to a request you have made (for contact forms).
- ·Retention — we keep contact messages only as long as needed to address your inquiry, and remove them when no longer relevant.
How we use your information
- ·To reply to questions submitted through our contact form.
- ·To understand, in general terms, how visitors use the site so we can improve it, if analytics cookies are accepted.
- ·We do not sell personal data, and we share information with third parties only where necessary to operate the site, such as analytics providers.
- ·We do not send marketing communications unless you have separately asked us to.
How we protect your information
- ·Reasonable technical measures are used to keep submitted information secure during transmission and storage.
- ·Access to any collected data is limited to those who need it to respond to your inquiry.
- ·Should a data security issue ever arise that affects your information, we will take appropriate steps to address it promptly.
Your rights
- ·You may ask what personal data we hold about you and request a copy of it.
- ·You may ask us to correct inaccurate information or delete data we no longer need to keep.
- ·You may object to certain uses of your data, such as analytics tracking, at any time via our cookie settings.
- ·To exercise any of these rights, simply reach out through our contact page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may avoid filling out contact forms or any data-submitting features, and disable cookies through your browser settings (see our Cookie Policy for more details). You may also contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices, and if you would like us to delete your data, please reach out to us through the details provided on our Contact page. We will process your request promptly.
Privacy Policy
Illusion Maple Thicket ("we", "us") respects your privacy and handles personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and related guidelines. This policy explains how we collect, use, and protect your data.
1. Business information
Name: Illusion Maple Thicket
Address: Higashiikebukuro 5-30-12, Toshimaku, Toukyouto 170-0013
Contact: +81 3-3287-5242 / info@illusionmaplethicket.com
2. Information we collect
When you contact us or use our services we may collect your name, email address, phone number, and the content of your enquiry, only to the extent necessary and by lawful and fair means.
3. Purpose of use
We use personal information to (1) respond to enquiries, (2) provide and improve our services, (3) send you relevant information, and (4) comply with legal obligations. We do not use it beyond these purposes.
4. Sharing with third parties
We do not provide personal information to third parties without your prior consent, except where required by law or necessary to protect life, body, or property.
5. Security
We take reasonable and appropriate measures to prevent leakage, loss, or damage of personal data and supervise any contractors accordingly.
6. Your rights
You may request disclosure, correction, addition, deletion, or suspension of use of your personal information. Please contact us at the address above; we will respond promptly after verifying your identity.
7. Cookies
We may use cookies to improve usability and analyse traffic. You can disable cookies in your browser, though some features may not work.
8. Changes
We may revise this policy in line with legal changes. Revisions take effect when posted on this page.
Effective: 2 July 2026
Additional provisions
Retention period
We retain personal data only for as long as necessary to achieve the purposes of use, after which it is promptly deleted or anonymised, except where retention is required by law.
Security measures in detail
We apply organisational, personnel, physical, and technical safeguards, including access control, encryption of communications, management of handling areas, and staff training. Contractors are selected for adequate security and supervised under contract.
External services and analytics
To understand usage and improve our service, we may use third-party analytics tools. These collect information via cookies and similar technologies but do not include information that directly identifies you.
Minors
Minors should use the service only with the consent of a parent or guardian. We may carry out age verification where necessary.
Complaints and enquiries
For enquiries or complaints about the handling of personal data, contact Illusion Maple Thicket (Higashiikebukuro 5-30-12, Toshimaku, Toukyouto 170-0013; tel +81 3-3287-5242; info@illusionmaplethicket.com). We will review and respond appropriately and promptly.
Governing law and jurisdiction
This policy is governed by and construed under the laws of Japan. Any dispute relating to the service is subject to the exclusive jurisdiction of the court having jurisdiction over our location as the court of first instance.
Revisions
We review and improve this policy in line with changes to law or our services, and will give clear notice on this page of any material change.